Introduction

At Zebra Trades, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us regarding our services.

Who We Are

Zebra Trades
Home Improvement Specialists
Serving Hertfordshire and surrounding areas.

For any privacy-related enquiries, please contact us via the Contact page.

Information We Collect

We may collect:

• Name
• Email address
• Telephone number
• Property address
• Project details
• Photos uploaded through quotation forms
• Information submitted through contact forms

We do not collect sensitive personal information unless voluntarily provided by you.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Arrange surveys and appointments
• Deliver our services
• Improve our website and customer experience
• Comply with legal obligations

We will never sell your personal information to third parties.

Website Analytics

Our website may use analytics tools to understand how visitors use the site. This information is anonymous and helps improve website performance and user experience.

Cookies

Our website may use cookies to:

• Improve website functionality
• Analyse website traffic
• Remember user preferences

Visitors may disable cookies through their browser settings if preferred.

Data Storage & Security

We take reasonable steps to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure

While we take security seriously, no internet transmission can be guaranteed as completely secure.

Third Party Services

Our website may contain links to third-party websites including:

• Facebook
• Google
• Other external service providers

We are not responsible for the privacy practices of third-party websites.

Your Rights

Under UK GDPR and Data Protection legislation, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing activities
• Request information about how your data is used

Requests can be made through our Contact page.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact Zebra Trades through the website contact form.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be published on this page.